What I hated the most yesterday got to be Yahoo Mail. Hate is a strong word I rarely use, but Yahoo Mail infuriates me.
I’m all for security and privacy online — who isn’t — but these guys have gone too far! Probably they got so scared a few years back, when some celebrity’s account got hacked. It was after that they went overboard with the security stuff. Nobody could sign up there now, for an account, unless they own a smartphone, by the way. That’s fine — nobody should!
I’ve had a few accounts there, from before GMail came around. I wanted to terminate all of them. To try and sign in to a Yahoo account you haven’t been in to for a while, is a whole science of its own. They want you to give them your phone number, and that’s not going to happen ever. You have to verify your account somehow, and if you haven’t set up any backup email, then you’re out of luck. With one of them, I had the correct password but still ended up in some Catch22 so I could never get to the termination page. I was signed in, but could only go to a page with a link that said I had to contact Customer Care (!). That link only took me to those stupid forums, where users try to answer other users’ questions! That’s crowd sourcing at its finest, I guess. Pfft!
They have you make up a security question when you sign up for accounts — so why don’t they just use it?! At no point was I asked to answer my security question.
It irks me to no end, that I have to keep one account there, namely the one associated with my Flickr account. I’m stuck with that forever. If it wasn’t for Flickr, I’d wish they’d just vanish from the surface of the Earth.